The pursuit of Japow—Japan’s world-famous, light, dry powder snow—is the ultimate quest for winter sports enthusiasts. Choosing where to stay, and how that choice shapes the entire trip, is often the most complex part of the journey—a challenge Japan Ski Experience was created to solve.

The company was founded in 2007 by Lindsay Colbert, an avid skier who, after spending five seasons exploring Japanese resorts, recognised the need for specialist, locally informed planning focused on quality lodging and seamless travel. Alongside Ben Thorpe, Lindsay grew the business out of a shared passion for Japanese powder, culture, and hospitality. Both founders had previously worked as English teachers in Niigata Prefecture, giving them a strong understanding of daily life in Japan. Ben, with over 19 winters of experience in the country, brings particularly deep local knowledge, especially in the Niseko area.

This award-winning travel agent, recognised globally (including being crowned World’s Best Ski Travel Agent to Japan 2025), is defined by its resident expertise. JSE’s team members are not just travel planners, but resort-based specialists living and working in Japan’s major ski destinations. This insider perspective allows them to carefully match guests with the most suitable chalets, apartments, and hotels—moving beyond standard packages to reflect individual preferences, group sizes, and budgets.

JSE operates as a comprehensive one-stop shop, managing every detail of the trip: from sourcing hand-picked accommodation and arranging ground transfers to securing lift passes and organising lessons. Their focus is on Japan’s premier destinations, including the powder capital Niseko, the expansive Hakuba Valley, and the family-friendly resorts of Rusutsu and Furano.

Hirafu Village in Niseko

By combining professional Western service with a genuine appreciation for Japanese hospitality, Japan Ski Experience ensures guests can spend less time navigating logistics and more time enjoying exceptional stays, fresh tracks, and local culture. For an effortless journey into Japan’s winter wonderland, their local expertise is the essential gateway.

Judges’ Feedback

  • The extensive portfolio features the region’s finest luxury chalets and apartments, offering diverse options that cater to every group size.
  • Seamless end-to-end service includes coordinating transfers, lift passes, and rentals, creating a stress-free and cohesive winter holiday for international visitors.
  • Strong partnerships with Hokkaido property managers ensure guests receive the best available rates alongside exceptional, high-touch customer support throughout their stay.

 

Email: [email protected]
[email protected]
Tel: +81 136 55 6077
Tel: +613 8593 7454